Yes. Shabda is built for property brokers and developers in India and the UAE, where buyers often mix languages in a single sentence. You choose the languages for each campaign, and the agent can follow the buyer when they switch, for example from English to Hindi.
Can an AI sales agent handle Hindi, Arabic or mixed-language calls with property buyers?
Buyers don't stick to one language
A Mumbai buyer may start in English and move to Hinglish when talking about budget. A Dubai enquiry might come from an Arabic, Hindi or English speaker. A call that sticks rigidly to one language feels unnatural, so Shabda is set up for the way these markets actually speak.
Set the languages per project or campaign
An off-plan launch aimed at overseas Indian investors and a Dubai rental campaign need different defaults. In Shabda you set the main language and the allowed alternatives for each agent.
The same context in every language
Whatever language the call is in, the answers about budget, area, timeline and site visit go into one shared lead record. The WhatsApp follow-up and your team's handover pick up from there.
Test it before going live
Run test calls in the languages your buyers use and adjust wording, project terms and pronunciation before the first real lead comes in.
FAQ
Does it understand local property terms like BHK, RERA or off-plan?
You can add project-specific terms and details so the agent uses and understands them correctly.
Can WhatsApp follow-ups be in the buyer's language?
Yes. Follow-ups can match the language the buyer used on the call.
Which language does the first call start in?
The one you set for that campaign. The agent then adapts to the buyer.