# Shabda

> Shabda is an AI SDR (AI sales rep) for real estate teams in India and the UAE: it calls back every property enquiry within about 60 seconds in the buyer's language, qualifies it, follows up, books site visits and hands hot leads to the sales team. Under the hood it is an AI voice agent. Real estate developers, brokers and channel partners set up a calling campaign in five steps, and Shabda's AI voice agents call every lead inside local calling hours for India and the UAE, speak each lead's language and switch mid-call, retry unanswered leads (at most 3 calls per lead), schedule callbacks, and record each call's outcome, sentiment and transcript in one dashboard with reports by campaign, agent and language.

Website: https://theshabda.com/ (the only official domain). Based in Bengaluru, India.

## Positioning (factual)
- Shabda is a real estate voice agent: AI software that phones property leads, qualifies them and books site visits.
- Shabda is built for real estate teams in India and the United Arab Emirates (including Dubai and Abu Dhabi).
- Audience: real estate developers, brokers and channel partners.
- Real estate use cases: lead qualification (budget, location, configuration, buying timeline), site-visit booking, callbacks and follow-ups, campaign reports for sales heads.
- The same campaign, scheduling and reporting tools work for any sales team that calls enquiries.

## Features
- Campaign wizard: 5 steps (purpose, agent, audience, schedule, review & launch). Purposes: site visit booking, lead qualification, follow-up, or custom.
- Scheduling: per-campaign local calling hours for India and the UAE and days of the week; leads are only called inside the window.
- 60-second callback: new enquiries are called back within 60 seconds inside local calling hours (website form requires explicit consent).
- Lead sources: leads from Property Finder, Bayut, 99acres, MagicBricks and Meta/Google lead forms reach Shabda via its lead webhook (pushed from a CRM or automation tool) or CSV upload. No direct portal connections.
- Retries: automatic, at most 3 calls per lead in total.
- Callbacks: requested callback times are captured on the call, listed for the team and scheduled.
- Outcomes and sentiment: every call gets an outcome, a sentiment, a transcript and a recording.
- Previous-call context: the agent receives a short summary of the lead's previous call before calling again.
- Analytics and reports: campaign funnels, outcome and sentiment breakdowns, calls by hour (IST), reports by campaign, agent and language, CSV exports of leads and calls.
- Languages: the agent speaks your leads' languages and switches mid-call. Our team offers Arabic-speaking follow-up for UAE buyers.
- Live demo: a browser web call with Shabda's own demo agent on https://theshabda.com/#demo (microphone needed, no phone number).

## Pricing
Custom, scoped on a free 30-minute call and agreed in writing before work starts. No public price list.

## Contact
- Real estate page: https://theshabda.com/real-estate
- AI SDR: https://theshabda.com/sales
- Voice agent: https://theshabda.com/platform
- Pricing: https://theshabda.com/pricing
- Book a demo: https://theshabda.com/contact
- Phone / WhatsApp: +91 83412 96124

## Pages
- [Home](https://theshabda.com/): product overview and highlights
- [AI SDR](https://theshabda.com/sales): the AI sales rep that responds to, qualifies, follows up and hands off every enquiry
- [Voice agent](https://theshabda.com/platform): how the voice agent sounds, languages, guardrails, transcripts, integrations
- [Real estate voice agent](https://theshabda.com/real-estate): AI calling agent for real estate in India and the UAE, use cases and FAQ
- [Pricing](https://theshabda.com/pricing): plans, scoped and quoted in writing, and the full FAQ
- [Company](https://theshabda.com/company): about Shabda and how we work
- [Contact](https://theshabda.com/contact): book a demo, phone and WhatsApp
- [FAQ](https://theshabda.com/pricing#faq)